Air travel remains one of the most popular forms of travel in the world today. On average, more than 8 million people fly every day. With changing work environments and an increase of virtual settings, more and more people are finding it necessary to travel across the country, and even the world. Additionally, with loosened travel sanctions, more people are traveling internationally. With such a demand on air travel, it requires an advanced, comfortable, and convenient aircraft interior product to create a demand over other airlines.
The importance of aircraft interior products
Most travelers do not even see the exterior of their airplane. They immediately navigate from the interior of the airport into the interior of the airplane display. For this reason, the aircraft interior products are extremely important. Not only do they need to appear comfortable, but they also need to give off a feeling of safety. The biggest concern that air travelers have is safety. Make them feel safe and comfortable, and they are more likely to return.
Comfort in all flights
With reduced budgets, many airlines are cutting costs in areas of comfort. Even cutting comfort in short flights can be a mistake. Customers are paying a lot of money for their airline tickets and they expect to be comfortable on their flight, whether it is an hour long flight or a 16 hour flight. Comfort means large enough seats that are padded and wrapped with the best leather. It means that each seat is equipped with in seat power for additional comfort. It also means the addition of other aircraft interior products that promote comforts such as TVs for longer flights, pillow and blanket availability, and drink and food service.
In flight entertainment system expectations
The majority of aircraft interior products include some type of an in flight entertainment system. Additionally, the expectations of the entertainment system are constantly increasing. As technology expands, so do expectations. If a traveler is traveling on business, they are more likely to choose an airline based on Wifi capabilities. If a family is traveling with young children, they are more likely to choose an airline that offers movie stations, despite the costs. According to TripAdvisor?s 2013 Air Travel Survey, 37% consider an iPad or tablet an essential carry on item, which is up 5% from 2012. If these iPad users are unable to connect to the entertainment system, it could cause them to choose another airline next time.
FAA repair station and the importance of regular maintenance
In addition to high expectations for aircraft displays, travelers do not want to know about mechanical problems. This can add anxiety and panic to the air travel. While airlines are required to complete necessary maintenance and upgrades to airplanes, it is best to go beyond these requirements. Even changing out an airplane before it has taken off, due to mechanical difficulties, can put a negative image on your airline. Both your aircraft interior products and exterior mechanical capabilities are important in promoting both comfort and a feeling of security with customers.
The airline industry is a billion dollar business. Direct spending by resident and international travelers in the U.S. alone averaged $2.5 billion a day, $105.8 million an hour, $1.8 million a minute, and $29,398 a second. Yet, there are multiple airlines, all competing for the same business. In order for an airline to continually meet standards and create customer loyalty, they need to offer the best value and sense of security, at the most affordable cost.